Crisis Center Recovery Coach

Position: Crisis Center Recovery Coach / Peer Support Specialist 

Req.#: 25-25

FTE: Full-time, Non-Exempt

Unit: UAW 

Department/Location: Crisis Center

Wage range: $17.24 – $22.86 Offer rate commensurate with experience

Additional Compensation: 10% premium pay and $2 shift differential

Crisis Center Recovery Coach / Peer Support Specialist 

Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others. 

We are seeking a Crisis Center Recovery Coach / Peer Support Specialist to work as part of a multidisciplinary team-based service. This role will provide interventions for clients experiencing a behavioral health crisis and assist clients in understanding and accessing substance use disorder services. The Recovery Coach will model competency in recovery and demonstrate on-going coping skills. This will occur in the context of the Crisis Center, which includes a Brief Intervention Clinic and Crisis Stabilization Unit.

Network 180’s Behavioral Health Crisis Center is a 24/7 facility that serves adults 18 years and older and includes a walk-in Brief Intervention Clinic and a secure Crisis Stabilization Unit (CSU). The setting provides assessment and unscheduled clinical services designed to prevent or resolve mental health or substance-related crises. The Crisis Center aims to provide these services to individuals whose crisis will typically resolve within a few hours, however, may require up to seventy-two (72) hours of treatment; and where services can be voluntary or involuntary.

The CSU fills a key gap in the Kent County Crisis Continuum of Care and provides more efficient, effective, equitable crisis behavioral health care in a setting designed and staffed to provide this type of treatment.

The CSU also aims to divert individuals from jail, emergency departments, and inpatient psychiatric hospital settings to an appropriate least restrictive treatment setting whenever it can be achieved safely and successfully.

This position is 40 hours a week, Monday through Thursday, 2:00 pm to 12:00am. This assignment is in person at 260 Jefferson Ave Grand Rapids, Michigan 49503

Network180 has made the safety of our employees a priority. We provide Personal Protection Equipment to our employees and thorough safety and cleaning protocols are in place. Job interviews are being conducted in person or via the internet.

MINIMUM QUALIFICATIONS FOR RECOVERY COACHES: 

• High School diploma or general education degree (GED).
• Must be at least 18 years old.
• At least two years of relevant work experience; may include volunteer work.
• Actively working in a recovery program (12-step, church/spiritual, or other recovery support group).
• State of Michigan Certified Peer Recovery Coach or be eligible to become certified by the State as a Peer Recovery Coach within 90 days of hire, which requires an individual to have:
  • Long-term, stable recovery from alcohol and other drugs; or
  • Able to identify with other individuals based on their shared life experiences to promote recovery by removing barriers and obstacles to recovery; or
  • Has been a recipient of mental health and/or substance abuse services for at least one year, with a substantial life disruption due to their substance abuse condition; or
  • Have personal experience with navigating complex substance abuse treatment services.
• Possession of a valid driver’s license and access to reliable transportation for job related use.
• Knowledge and skills sufficient for establishing effective relationships with clients who have a substance use disorder, their families, and team members.
• Knowledge about substance use disorders as it pertains to recovery and crisis planning.
• Basic computer skills.
• Good communication skills, both verbal and written.
• Good problem-solving skills.
• Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities.

MINIMUM QUALIFICATIONS FOR PEER SUPPORT SPECIALISTS:

• High School diploma or general education degree (GED).

• Must be at least 18 years of age.

• State of Michigan Certified Peer Support Specialist or be eligible to become certified by the State as a Peer Support Specialist within 90 days of hire, which requires an individual to have:

  • Primary diagnosis of a mental health condition, or

  • Have a strong personal knowledge of what it is like to have first-hand lived experience with a mental health condition that has caused a substantial life disruption, or
  • Has been a recipient of mental health treatment and/or services for at least one year, with a substantial life disruption due to their mental health condition, or
  • Have personal experience in navigating complex mental health treatment services.
• Knowledge about mental illnesses and/or substance use disorders as well as recovery and crisis intervention.
• Computer skills, including word processing, spreadsheets, email, electronic health record, and data entry skills.
• Solid communication skills, both verbal and written.
• Demonstrated problem-solving skills.
• Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required. 

For a detailed job description and responsibilities please see pdf document attached to this posting. Applications are accepted until position has been filled. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify. 

Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org. 

We are committed to attracting a diverse and talented work force to meet the needs of our diverse community. Network180 offers an attractive benefit package including health, dental, vision, retirement plan, life insurance, and short- and long-term disability.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.